How to Edit Service Items in QuickBooks Online

Editing a service item lets you update its name, description, pricing, income account and purchasing information so your records stay accurate. Changes apply to future transactions while the history of existing transactions is preserved.

Step 1 – Open Settings

Click the Settings (gear) icon in the upper-right corner of QuickBooks Online, just to the right of the search bar.

Figure – Opening Settings

Step 2 – Open Products & Services

In the Settings menu, select Products and services under the LISTS section. The Products & Services page opens, where you can view, create, edit and manage every product, service and bundle in the list.

Figure – Opening Products & Services

Step 3 – Open the Service for Editing

A The service item – Locate the service you want to update — search by name, SKU or category if the list is long.

B Edit – Click Edit in the ACTIONS column on the service’s row.

Figure – Opening the service for editing

Step 4 – Update the Basic Information

A Name – Enter the correct name for the service.

B Item type – Confirm the item type is still correct.

C SKU – Enter or update the SKU if your business uses identification codes.

D Category – Select the appropriate category to keep the service organised in the list.

Figure – Updating the basic information

Step 5 – Update the Sales and Purchasing Information and Save

A Description – Update the description shown on sales forms so customers understand the service provided.

B Price/rate – Enter the updated amount charged — it fills in automatically on future sales.

C Income account – Choose the account where the service’s revenue is recorded.

D Purchase description – The description used on purchase transactions when you buy this service in.

E Purchase cost – The default cost when the service is purchased from a supplier.

F Preferred supplier – The supplier you normally buy the service from.

G Expense account – The account where the cost of the service is recorded.

H Save – Click Save to apply the changes. Future transactions use the new details; existing transactions keep their history.

Figure – Updating the sales and purchasing information