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How to Add Users in QuickBooks Online

QuickBooks Online tutorial guide
19 August 2026 by
How to Add Users in QuickBooks Online
Swiss Consulting

How to Add Users in QuickBooks Online

QuickBooks Online allows administrators to add users and assign each of them a role. This lets employees, accountants and other authorised people work in the company file with only the access their responsibilities require.

Step 1 – Open Settings

Click the Settings (gear) icon in the top-right corner of the QuickBooks Online dashboard to open the settings menu.

How to Add Users in QuickBooks Online screenshot

Figure – Opening Settings

Step 2 – Open Manage Users

Select Manage users under YOUR COMPANY. This section shows existing users, their roles and their invitation status.

How to Add Users in QuickBooks Online screenshot

Figure – Opening Manage users

Step 3 – Click Add User

Click Add user on the right of the Manage users screen to begin creating access for a new person.

How to Add Users in QuickBooks Online screenshot

Figure – Starting a new user

Step 4 – Enter the User Details and Assign a Role

A First name – Enter the user’s first name.

B Last name – Enter the user’s surname.

C Email – The invitation is sent to this address, so check it carefully.

D Assign roles – Choose the role that matches the user’s responsibilities.

E Send invite – Click to email the invitation to the user.

Roles you can choose from include:

Accounts Payable – Bills, supplier transactions and payments made.

Accounts Receivable – Customer invoices, payments received and receivables.

Company admin – Full access to the company, its users, settings and accounting.

View reports only – Read-only access to financial reports, with no access to other accounting functions.

How to Add Users in QuickBooks Online screenshot

Figure – Entering the user details and role

Step 5 – Verify the Change with the Six-Digit Code

Once verified, the new user appears in Manage users with the status Invited until they accept.

A Enter the 6-digit code – Type the code sent to your registered phone number by text message or automated call.

B Continue – Click to complete verification and send the invitation.

C If the code does not arrive – Use I didn’t get a text message to resend it, or Call me instead to receive it by automated phone call.

How to Add Users in QuickBooks Online screenshot

Figure – Verifying the change

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